Retail Store FAQs

You must be 18 years or older to enter the store. If you look under 30, you will be carded. Only valid, state or federal issued photo IDs will be accepted.

Each store has different hours, please visit our store locator to find a location near you!

Yes, each location is open for normal business hours on every major holiday with the exception of our Shippensburg, PA location.

Per local regulations, they are closed on federal holidays and Sundays.

CLICK HERE for our Store Locator.

For a complete list, please visit our store locator and select the "adult arcade" filter to find a location near you.

We allow one person per booth. Each guest must purchase a ticket at the checkout counter prior to visiting the arcade. The minimum card purchase is $5.00, which is good for 20 minutes of view time. Credits are good for 30 days, and if you keep the ticket and return later, it's $5 for each new visit.

We do not buy back any adult media.

Yes, items can be purchased online and shipped to your local store via our B.O.S.S. program. See the B.O.S.S FAQs section for details.

Sorry, items purchased online cannot be returned to stores. Please review our return policy.

For sanitary reasons, we are not able to accept returns on any items unless they have mechanical defects. Please see our return policy.