Retail Store FAQs

How old do you have to be to enter the store?

You must be 18 years or older to enter the store. If you look under 30, you will be carded. Only valid, state or federal issued photo IDs will be accepted.

What are your store hours?

Each store has different hours, please visit our store locator to find a location near you!

Are stores open on holidays?

Yes, each location is open for normal business hours on every major holiday with the exception of our Shippensburg, PA location.

Per local regulations, they are closed on federal holidays and Sundays.

How do I locate a store?

CLICK HERE for our Store Locator.

Which stores have adult arcades? (movie booths)

For a complete list, please visit our store locator and select the "adult arcade" filter to find a location near you.

How do the arcades work?

We allow one person per booth. Each guest must purchase a ticket at the checkout counter prior to visiting the arcade. The minimum card purchase is $5.00, which is good for 20 minutes of view time. Credits are good for 30 days, and if you keep the ticket and return later, it's $5 for each new visit.

Does Lion's Den buy back DVDs, VHS Tapes, Books or Magazines?

We do not buy back any adult media.

Can you place and order online and pick it up in the store?

Yes, items can be purchased online and shipped to your local store via our B.O.S.S. program. See the B.O.S.S FAQs section for details.

Can I return items I purchased online at a store?

Sorry, items purchased online cannot be returned to stores. Please review our return policy.

Can you return items that are not used?

For sanitary reasons, we are not able to accept returns on any items unless they have mechanical defects. Please see our return policy.

Please, mind that only logged in users can submit questions