Most Popular Questions
You must be 18 years or older to join the LD rewards program.
To log into your account for the first time, please visit the LD rewards™ member portal here: https://lionsden.datacandyinfo.com/ login click the "Get a Password" tab and enter the email you used when you registered for LD rewards™ (you will only need to do this step once). Click "Send Email" and you will be emailed a one-time passcode. Use this passcode and the email you registered with to log in at the member portal. Then, you will be prompted to reset your password and update your settings.
If you would like to shop online, you will need to create an account with our web-store (use the email address you used when you registered for LD rewards™). To create a new account, please visit: https://shop.lionsden.com/s/register
Yes. Free/discounted shipping still applies to orders having a subtotal of $75 or more after discounts/coupons have been applied.
The points you earned for that transaction will be deducted from your balance.
Not at all! Our rewards program is completely free to join.
To sign up for LD Rewards™ we will need some basic information:
- Valid email address
- (Sorry, cell phone email addresses will not be accepted.)
- Phone Number
- Postal Code
If there is an issue with your account, we use this information to lookup your account details. You can also opt-in to email or text message notifications when you sign up. You may opt out or change your communication preferences at any time by logging in to your member portal. Your privacy is important to us; we will not sell your information to third party sources.
No. For safety and privacy, we do not allow sharing or gifting of accounts. Rewards accounts are individual and can only be registered to one person, but we can associate multiple card numbers with one account.
No. Rewards accounts can only be registered to one person, and points can only be redeemed by the account holder.
Yes. We are able to merge duplicate accounts only. To combine duplicate accounts, the names on both accounts must match. Both accounts must belong to you and cannot belong to other individuals. This includes significant others, friends, or family. Combining accounts is a one-time process that cannot be undone.
- Earn points and redeem them for dollars off your purchases.
- Access to the member portal where you can track your points and view special offers.
- Add your rewards card to Google Pay or Apple Wallet.
- Invitations to exclusive member only events.
- Special birthday rewards.
- Access to members only deals, special offers and contests.
- Get weekly updates and our latest promotions.
On your birthday we will send you a special treat! It might be an exclusive offer, bonus points or a free gift. We change this up regularly, so keep an eye on your inbox!
Earn points by making purchases or participating in member events. Points for purchases are equivalent to the price of the items in your purchase (excludes taxes). Example: If you purchase an item for $50, you will receive 50 points. There will also be bonus days where you may earn double or triple points just for shopping with us!
- Earning Points In-Store: If you are registered, we will reward your account the appropriate amount of points associated with your purchase during checkout.
- Earning Points Online: As long as you are registered and logged into your account, you will automatically earn points with each online purchase.
After signing up in-store or online, you can visit the member portal to complete your profile and sign in to your account. Moving forward, you will receive monthly statements via email or text (whichever you signed up for) that will let you know what you have earned. You can also check your balance in-store by asking any store associate for your points balance.
When a special offer is available, you will be notified via email or text message (whichever you opted to receive when you signed up). If you aren’t receiving email or text notifications, make sure we have the correct email address or phone number associated with your account. You can adjust these preferences and see your offers by logging into your member portal.
Yes – your rewards points expire after 730 days (24 months) of inactivity.
No – your rewards account will not be deactivated for inactivity.
Once you have accumulated 150 points (resulting from $150 in qualifying purchases), you will see one of two things. If you are shopping online you will see an option at checkout under the payment options that will allow you to spend points online (You must be logged into your account to spend your points). If you are shopping in a store, please see a store associate at checkout to spend your points. You may take advantage of either option at any time, provided your points have not expired.
You may use as many rewards points that you have in your account. However, you must reach 150 points to receive your first $10 OFF. For example: if you have 200 points, you can use your $13.33 in rewards. All pre-tax purchases must be of greater or equal value than the amount of points being redeemed.
After you have spent your rewards, you must accumulate enough points to reach the $10 threshold before you can use rewards towards purchases again. For example: if you have $15 in rewards and you use $10 on a purchase, you now have $5 left over. You must now wait until you have accumulated a total of $10 before you can redeem your rewards again on purchases.
Yes, but no cash will be returned.
Yes. If you are spending points, you will also earn points based on the prices of the items in your cart or basket.