COVID-19 (Coronavirus) Updates

UPDATE:


 

Please see the list below for the status of a location near you. We are currently not able to offer curbside pick-up, for a non-contact option, please continue to visit our website for all your sexual health & wellness needs: www.lionsden.com/shop. Thank you for your continued support and patronage in these uncertain times!

Stay Safe ❤️

Lion's Den

 

FAQs

**** If you are experiencing any flu-like symptoms such as fever, coughing, and shortness of breath, you must reschedule your visit to our store. ****

  • Q: What are you doing to combat the spread of COVID-19?
  • A: At Lion’s Den, we have always had a great amount of pride in the cleanliness of our stores. As we navigate this health emergency, we will continue to uphold the highest standards of cleanliness and increase the sanitizing of frequently touched surfaces and high traffic areas. We have also made hand sanitizer available for customers to use as well. We also ask that while in our stores, patrons maintain social distance between themselves and others inside the facility. In addition, we will be limiting the number of patrons inside the building to the each state’s mandated capacity.
  • Q: Do you require masks?
  • A: While we do not require you to wear masks in-store, our associates and other patrons certainly do appreciate it!
  • Q: Are your adult arcades open?
  • A: All of our adult arcades are currently closed. We do not have an eta of when we will be reopening them. We continue to evaluate the situation as it unfolds, keeping in mind the health and safety of both our patrons and staff members.
  • Q: Are your restrooms/dressing rooms currently open?
  • A: At this time, our restrooms and dressing rooms are closed to the public.
  • Q: My toys are typically battery tested before purchase. Is this still being offered?
  • A: We would be happy to battery test your toy after you have made you purchase. For health and safety reasons, we will not be opening boxes to display items without purchasing it.

 

 


 

NEWS & INFO

 

UPDATE: April 4, 2020 (4:00PM EST)

In compliance with federal, state and local governments, we will temporarily close our stores to help prevent the spread of COVID-19 (coronavirus). We plan to re-open as soon as possible, please follow us on social media and check back often for updates! In the mean time, please feel free to visit our website for all your sexual health & wellness needs: www.lionsden.com/shop

 

 

UPDATE: March 16, 2020

SPRING LADIES NIGHT 2020 CANCELED

Amid ongoing concern about the coronavirus COVID-19, our top priority is the health, safety, and well-being of our patrons. We understand the concern and uncertainty everyone may be experiencing around the evolving situation, and we're committed to being responsive and flexible to everyone’s needs. Moving forward, as a precaution we will be canceling Spring Ladies' Nights. We want you to know, it is our sincere intention to continue to be with you as we face these uncertain times together. Please do not hesitate to reach out if you have any questions or concerns. (800.345.3308 or cs@lionsden.com)

 

 

UPDATE: March 12, 2020

To Our Patrons,

At Lion’s Den we take the health and safety of our customers and employees very seriously. We plan to follow any guidance put forward by local, state and federal governments as they work to contain the COVID-19 outbreak.

Our stores are open to serve our customers and we hope to continue to welcome you as always. However, in the current environment, if you choose to not visit a store we are still here for you through our website lionsden.com/shop. But, be assured, we are taking extra steps to ensure we are doing everything we can to keep our employees and communities at minimal risk.

We are increasing the frequency of cleaning and sanitizing our stores. Especially those areas with high-touch frequency like door handles, credit card readers, test stations, bathrooms and fitting rooms. In addition, we are reinforcing our existing health and safety protocols including frequent and proper hand-washing and the use of hand sanitizing dispensers in all stores. To that end, we have instructed all employees who are ill to stay home and seek medical attention. If any employees are ordered by a doctor to self-quarantine those employees will continue to be compensated for the duration of their medically recommended absence.

Lion’s Den values your patronage and loyalty and we thank you for your past and continued support. In the interest of keeping our communities as safe as possible we are prepared for any changes in guidance by CDC, WHO and local and state health officials.

Sincerely,

Lion's Den

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